Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Name
• Email
• Password (hashed and salted)

1.2 Usage Data

We collect information about how you interact with the Services, including:

• IP address
• Browser/device details
• Log data
• Timestamps
• Feature usage

1.3 Integration Metadata

If a consulting engagement or implementation requires connecting to a third-party system, we may process limited metadata needed to deliver the work:

• System identifiers and configuration details
• Workflow timestamps and operational status fields
• Access, role, and permission context
• Non-sensitive operational analytics relevant to the engagement

We avoid storing sensitive customer content unless explicitly required for the agreed engagement.

1.4 AI Processing

When using AI features, we send required data to third-party AI model providers, including OpenAI, to generate responses, analysis, or recommendations.

Data sent to these providers is governed by their respective privacy terms.

2. How We Use Your Information

We use collected data to:

• Provide and maintain the Services
• Authenticate users
• Deliver AI-powered features
• Improve service accuracy and reliability
• Detect and prevent abuse
• Provide customer support
• Analyze usage for service and operational decisions

We do not sell personal data.

3. Metrics Retention

Metrics and analytics data are retained for up to 180 days unless required for security or legal purposes.

Account information is retained until you request deletion.

4. Sharing of Information

We may share data with:

• OpenAI (AI processing)
• Stripe (payments)
• Service providers for hosting, logging, and analytics
• Legally authorized entities (if required by law)

We do not sell or rent user data.

5. Security

We maintain reasonable administrative, technical, and physical safeguards to protect your data.

However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Update or correct information
• Request deletion of your account
• Request a copy of your data

Requests can be submitted to [email protected].

7. Children's Privacy

The Services are intended for users 18 years and older and are not directed toward children.

8. International Users

If you access the Services from outside the United States, you consent to processing and storage in the U.S.

9. Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of the Services indicates acceptance of updated versions.

10. Contact

For privacy-related questions, contact: [email protected]